Turn client inbox chaos into clear, actionable insight.
Inexra helps agencies bring all their clients' messages into one platform, understand what they mean, and clearly see what needs attention — without manual sorting or guesswork.
Three Easy Steps
From data to clarity—see what your messages are telling you.
Connect Your Clients' Accounts
Link your clients' Instagram and TikTok accounts to isolated workspaces — or upload historical message exports for instant analysis.
- ✓Create a workspace per client or brand
- ✓Connect Instagram and TikTok for ongoing visibility
- ✓Upload historical exports for instant insights
AI Tags, Scores & Organizes
AI automatically analyzes every message across all client workspaces — tagging by sentiment, intent, and urgency so your team sees what needs attention first.
- ✓AI tagging based on sentiment, intent, and custom tags
- ✓Priority scoring highlights what needs attention
- ✓Ask InexraAI questions about your messages
See What Matters—Clearly
Per-client dashboards, organized inboxes, and AI-generated reports — give your team clarity and give your clients proof of value.
- ✓Organized views by brand or client
- ✓Clear reporting and exports
- ✓Confident answers when clients ask what's happening
How Inexra AI works with your messages
See how Inexra AI analyzes, organizes, and helps you understand your messages
Messages Arrive
Messages from all client accounts flow into isolated workspaces
AI Analyzes
Each message is tagged by intent, sentiment, and urgency
Organized & Ready
Your team sees priorities across every client at a glance
Ask Questions
Ask InexraAI about patterns, risks, and opportunities per client
Ask Questions
Ask InexraAI questions to surface patterns, trends, and insights instantly. Get answers about your brand messages, audience engagement, partnership opportunities, and more.
What You Can Ask
- Which client has the most unanswered brand deal inquiries?
- What's the sentiment trend for @clientname this week?
- Summarize all urgent messages across my workspaces
- Which accounts have the highest message volume right now?
Get Instant Answers
- Priorities and urgent messages that need attention
- Sentiment trends and patterns over time
- Cross-brand insights and comparisons
- Message volume and activity trends
Message Management
Powerful tools to filter, search, and respond to your messages efficiently
Smart Filtering
Filter messages by brand, tags, sentiment, priority, or custom criteria. Find exactly what you need instantly.
Instant Search
Search across all your messages by sender, content, tags, or keywords. Find any conversation in seconds.
AI-Generated Replies
Get AI-suggested replies tailored to each message. Customize tone and add customer instructions for consistent responses.
Send Directly
Reply to messages directly from Inexra. No need to switch between apps—respond and manage everything in one place.
Custom Instructions
Add custom instructions for your replies. Set tone, guidelines, and brand voice so AI-generated responses match your style.
Conversation Management
Track conversation history, manage follow-ups, and never lose important threads. Everything organized and accessible.
Start with Historical Client Data
Upload your clients' past Instagram and TikTok message exports for immediate analysis — no account connection required. Get insights from day one.
Upload Historical Data
Upload your clients' past Instagram and TikTok message exports for immediate analysis — no account connection required. Get insights from day one.
- ✓Upload Instagram data from your download
- ✓Upload TikTok message history
- ✓Generate insights and analytics instantly
- ✓No account connection required
Connect for Ongoing Management
After viewing your historical insights, connect your Instagram account for real-time message management. All new messages sync automatically into your structured inbox.
- ✓Connect Instagram for real-time sync
- ✓Automatic message organization
- ✓Ongoing reporting and analytics
- ✓Historical + new messages in one place
Comprehensive Reporting & Analytics
Transform your message data into clear insights with powerful reporting across platforms, time periods, and metrics
Cross-Platform Analytics
Compare performance across Instagram and TikTok. See message volumes, response rates, engagement metrics, and feedback messages side-by-side.
Trends Over Time
Track message volumes, sentiment shifts, and engagement patterns over days, weeks, or months. Identify trends and seasonal patterns.
Sentiment Analysis
Understand how your audience feels. Track positive, neutral, and negative sentiment trends to identify opportunities and risks.
Message Volume Tracking
Monitor message volumes and feedback messages across all accounts. See peak times, busy periods, and volume trends to optimize your response strategy.
Brand Comparisons
Compare performance across multiple brands or clients. See which accounts need more attention and identify best practices.
AI-Generated Reports
Get instant, comprehensive reports powered by AI. Summarize trends, highlight key insights, analyze feedback messages, and generate client-ready analytics automatically.
Real-Time Reporting Dashboard
All your reporting needs in one place—visualize, compare, and export insights instantly
Operating Model
Core intelligence powering Inexra
Unified Inbox
All messages in one structured view
AI Tagging
Intelligent categorization using custom and system tags
Priority Scoring
Highlights what matters most
InexraAI
Ask questions and surface insights
Reporting & Exports
Share and export message insights
Ready to learn more?
See how Inexra helps you understand what your messages are telling you. Book a demo to see it in action and get personalized guidance.